3. Services and price
The scope of the tour operator's services is determined exclusively by the travel confirmation and the service description valid at the time of travel. Side agreements may be made verbally or in writing and will be confirmed by the tour operator.

4. Changes to services
After conclusion of the contract, necessary changes to essential travel services that were not brought about by the tour operator in bad faith are only permitted if these changes are not significant and do not affect the overall nature of the booked trip. In the event of a significant change to an essential travel service, the traveler is entitled to withdraw from the travel contract free of charge or to demand participation in a trip of at least equal value if the tour operator is able to offer such a trip from its range of services at no extra cost to the traveler. The traveler must assert this claim immediately after receiving notification from the tour operator about the change to the travel service or the cancellation of the trip. If the traveler does not make use of individual travel services for reasons for which the tour operator is not responsible, the traveler is not entitled to a pro-rata refund. However, the tour operator shall reimburse the traveler for any expenses actually saved, without acknowledging any legal obligation, as soon as and to the extent that they have actually been reimbursed to the tour operator by the individual service providers.

5. Price changes
The tour operator reserves the right to increase the agreed travel price by the same amount in the event of an increase in transport costs or charges for certain services such as airport fees or a change in exchange rates.
In the event of a subsequent change to the travel price, the tour operator shall inform the traveler immediately. In the event of price increases of more than 10%, the traveler is entitled to withdraw from the travel contract without incurring any fees or to request participation in a trip of at least equal value if the tour operator is able to offer such a trip from its range of products at no extra cost to the traveler. The traveler must assert this claim immediately after being notified of the price increase by the tour operator.

6. Cancellation, rebooking by the traveler
The traveler may withdraw from the travel contract at any time prior to departure. The date of receipt of the notice of withdrawal by the tour operator shall be decisive. We recommend that you declare your withdrawal by email or in writing. If the traveler withdraws from the travel contract or does not commence the trip, the tour operator may demand reasonable compensation for the travel arrangements made and its expenses. Any expenses saved will be taken into account where possible.

Up to 90 days before departure, we charge a flat cancellation fee of €200 per person per trip, excluding costs already incurred, such as flights.

From 89 days before departure, the cancellation fees are as follows:

– 89 days to 30 days before departure: 30% of the trip price,

– 29 days to 3 days before departure: 80% of the trip price,

– thereafter and in the event of failure to commence the trip at the agreed departure date, 100% of the trip price.

Requests for rebooking can only be carried out, provided that this is possible at all, after withdrawal from the travel contract in accordance with the above conditions and simultaneous re-registration. This does not apply to rebooking requests that only incur minor costs.

Up to 3 working days before the start of the trip, the traveler may request that another traveler assume the rights and obligations under the travel contract and participate in the trip on his behalf. The tour operator charges a flat fee of €100 for the rebooking, whereby any higher costs incurred by transport companies (e.g., airlines) may be charged separately.

The tour operator may object to the participation of a third party if they do not meet the specific travel requirements or if their participation is contrary to legal regulations or official orders. If a third party enters into the contract, they and the traveler are jointly and severally liable to the tour operator for the travel price and any additional costs incurred by the entry of the third party.

7. Cancellation by the tour operator
If the minimum number of participants specified in the travel confirmation is not reached, the tour operator may withdraw from the travel contract up to 14 days before the start of the trip. The declaration of withdrawal will be forwarded to the traveler immediately. The traveler will be reimbursed for the amounts paid without delay.

If the traveler persistently disrupts the trip, despite a warning from the tour operator, or if he or she behaves in such a manner that is contrary to the contract that immediate termination of the contract is justified, the tour operator may terminate the travel contract without notice. This also applies if the traveler does not meet the special requirements of a trip as specified in the advertisement in terms of physical fitness or due to health impairments. If the tour operator cancels, it retains the right to the travel price. The value of any expenses saved will be taken into account.

8. Warranty claims
The traveler must immediately report any defects to the tour operator and request remedial action. If the traveler culpably fails to report a defect, there shall be no entitlement to a reduction in price. If the trip is not provided in accordance with the contract, the traveler may request remedial action, whereby the tour operator may refuse to take remedial action if it requires disproportionate effort. The tour operator can remedy the situation by providing a replacement service of equal or higher value.

9. Dangers associated with outdoor activities
By registering for the trip, the traveler expressly agrees to the following statement:
I am fully aware of the dangers involved in outdoor activities, especially snowmobiling. I undertake to observe the individual regulations and applicable traffic rules and not to cause harm to people, nature, or equipment through my behavior. I am in good health and meet the requirements of the activity. I am responsible for wearing adequate protective clothing.

10. Liability
The contractual liability of the tour operator for damages that are not physical injuries is limited to three times the tour price, provided that the damage to the traveler was not caused intentionally or through gross negligence, or that the tour operator is solely responsible for damage incurred by the traveler due to the fault of a service provider. The tour operator is not liable for service disruptions, personal injury, or property damage in connection with services that are merely arranged as third-party services (e.g., excursions, transportation services (flights) to and from the advertised departure or destination). Despite the professional and safe execution of the activities, accidents cannot be ruled out. The organizer accepts no liability for accidents caused by the participant's misconduct, in particular as a driver of vehicles (e.g., cars, quads, snowmobiles, canoes, fat bikes, etc.), and without the involvement of the organizer, in particular for personal injury and any consequential damage associated with this. The participant expressly acknowledges this disclaimer and declares that they participate at their own risk. The tour operator is liable under the general terms and conditions for the proper execution of the trip, in particular for defects or failures in the execution of activities that represent a reduction in value compared to the original agreement. The participant is entitled to compensation if the tour operator, the activity manager, or an auxiliary person is at fault. In this case, the organizer is only liable up to the amount of the activity price paid and only for direct property damage.

11. Insurance
Each traveler is responsible for their own insurance coverage. The tour operator recommends taking out travel cancellation insurance that also covers the following events during a pandemic:
– Serious short-term illness, such as COVID-19 infection (verifiable by a doctor's note)
– Travel or entry bans imposed by authorities.
It is also recommended that you take out luggage, travel accident, travel health, and travel liability insurance.

12. Regulations (passport, visa, customs, health, etc.)
The traveler is responsible for complying with all regulations that are important for the execution of the trip. Any disadvantages arising from non-compliance with these regulations shall be borne by the traveler. In particular, customs and foreign exchange regulations abroad must be observed. The traveler must ensure that their passport or identity card is valid for the duration of the trip.

13. Duty to cooperate
The traveler is obliged to prevent damage from occurring as far as possible and to minimize any damage that does occur. In particular, he must alert the tour operator to the risk of damage and report any damage caused immediately, directly, and in full.

14. Ineffectiveness
The invalidity of individual provisions shall not result in the invalidity of the entire travel contract.

15. Applicable law and place of jurisdiction
Swedish law applies to the legal relationship between the traveler and the tour operator.
The place of jurisdiction for all disputes arising from this contract is Luleå, Sweden.

Tour operator

Storberg Fjällgård AB
Org.nr. 556988-2425
VD: Christian Meister
Tel.: +46 (0) 72 224 68 74
Storberg 24, 93395 Arvidsjaur, Sweden

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